30-day warranty

Pay in installments with Shop Pay

Loyalty program

Join the Club

1 point for every $1 USD spent

Earn points online and in store
  • 1. LOG IN

    Create an account and earn 200 points.

  • 2. EARN POINTS

    Earn points with every purchase you make.

  • 3. REDEEM YOUR POINTS

    Use them as a discount on your next purchase, online or in store.

Formas de ganar puntos
200 puntos
Al crear tu cuenta
1 punto por $1
En cada compra
20 puntos
Al seguirnos en Instagram
200 puntos
En tu cumpleaños (registra tu fecha)
20 puntos
Por reseña escrita
30 puntos
Por reseña con foto
40 puntos
Por reseña con video

How to use your points

At checkout, log in and choose how many points you want to use. They apply as a discount online and in our stores. You can use up to 20,000 points per purchase.

  • $10 USD

    200 Points

  • $15 USD

    300 Points

  • $20 USD

    400 Points

VIP Tiers

  • Bronze

    Create an account

    • 200 welcome points
    • 1 point per $1 USD spent
    • Early access to new products
  • Silver

    Spend $1,500 USD

    • 1.1 points for every $1 USD spent
    • $50 USD welcome credit
    • Birthday gift
  • Gold

    Spend $3,000 USD

    • 1.2 points for every $1 USD spent
    • $100 USD welcome credit
    • Birthday gift
  • Platinum

    Spend $5,000 USD

    • 1.3 points for every $1 spent
    • $200 USD welcome credit
    • Birthday gift

Diamond Tier

Spend $15,000 USD

Benefits:

  • 1.6 points for every $1 spent
  • $1,000 USD welcome credit
  • 200 points on your birthday
  • Access to presales
  • Unlimited free exchanges
  • Invitations to exclusive events with Carlos and the Botines Charros team

Start earning points

Create your account and get 200 welcome points.


Frequently asked questions

Getting started

How do I join the program?

Create your account at botinescharros.com. From that moment on, you start earning points on your purchases. You need to be logged in to earn and redeem points.

Do purchases made before I signed up count?

Points start adding up once you create your account. Purchases you made before signing up don't earn points.

How to earn points

How do I earn points?

You earn 1 point for every $1 USD you spend. The higher your tier, the more points you earn per dollar (see the tiers and their rates on this page). You can also earn points like this:

  • Product review: 20 points
  • Review with photo: 30 points
  • Review with video: 40 points
  • Follow us on Instagram: 20 points
  • Birthday gift: 200 points
  • Sign-up welcome bonus: 200 points

When are my points credited?

They're credited at the time of your purchase.

Do I earn points in store?

Yes. You earn and use points the same way online and in our stores. At the register, just give your email to earn or redeem.

How much is the birthday gift?

On your birthday, you'll get an email letting you know we've added 200 points to your account. It's automatic.

What are double points days?

From time to time, we run days when you earn double points on your purchases. When we do, we'll let you know by email or SMS. They don't have a fixed date.

How to redeem

How do I use my points?

At checkout, you'll see the option to redeem points. Choose how many you want to use, and they'll be applied as a discount. You need to be logged in.

How much is each point worth?

100 points equal $5 USD off. The value stays proportional when you redeem more.

Can I combine my points with another discount or promotion?

For now, points discounts can't be combined with other promotions. You can use one or the other on each purchase.

Do my points expire?

Your points stay active as long as you keep shopping. Any purchase resets the expiration of all your points for another 12 months. In-store purchases count too, as long as you give your email at the register.

Tiers

How many tiers are there, and how do I move up?

There are five tiers. You move up by reaching any one of these three paths: spending a certain amount, making a certain number of purchases, or referring a certain number of friends.

Can I lose my tier if I stop shopping?

No. Once you reach a tier, you keep it. (The only exception is if you return purchases that put you below the amount you qualified with.)

I've reached the amount to move up. Why am I still in my previous tier?

Tier changes can take up to 30 days. This waiting period confirms the purchase isn't returned before your new tier is applied.

What do I get when I move up a tier?

When you enter a new tier, you receive a welcome credit coupon (one time only, upon entering). Higher tiers earn more points per dollar and add benefits like a birthday gift, double points days, and, at Diamond, invitations to exclusive events.

Referrals

How do I refer a friend?

Share your referral link. When your friend makes their first purchase, you both get points.

Returns

If I return a product, what happens to my points?

The points you earned on that purchase are adjusted or removed based on what you return. If you've already used them, your balance may temporarily go negative until your next purchase.