Most orders are delivered within 2 to 5 business days after they ship. You'll receive a tracking number by email and SMS once your order is on its way.

Yes, we ship anywhere in the United States. You can also get free shipping on your first order with code FREESHIPPING.

We accept exchanges within 30 days of purchase. Items must be unworn and in their original packaging. Contact us with your order number to start the process, or handle it yourself through our returns portal.

Once we receive the item, refunds are usually processed within 3 to 5 business days. The final timing depends on your bank or payment method.

We respond to most messages within 24 business hours. During peak seasons or promotions, response times may be slightly longer.

We can help you change your order if it hasn't shipped yet. Contact us as soon as possible with your order number.

We recommend choosing your usual size. Most returns happen when a larger size is chosen. If you're not sure, contact us and we'll help.

No. Some leathers may show natural variations, such as marks or textures. This is part of the material and is not considered a defect.