Shipping is free on purchases of $$99 or more. U.S. only.
Shipping is on business days only (Monday - Friday), not including holidays within the United States.
Your item can be shipped the same day of your purchase, as long as you make your purchase before 3:00 PM (Pacific Time) and on a business day (Monday - Friday).
The time of arrival to your destination depends on the location to which the package was sent, it can take from 3 to 9 business days and depends entirely on the parcel used to manage our shipments (UPS).
We will notify you by email within 48 hours of receiving your order if there is a delay in your order that will affect the shipping guidelines specified above.
The exchange of your product is free, as long as you have paid the regular cost of your item, that is, without discount.
If the product you purchased had a discount at the time of your purchase, it does not qualify for a free exchange, the customer is responsible for any shipping costs required at the time of exchange.
The product must be in the same condition in which you received it.
If you need an exchange and you meet the conditions, please fill out the following form. form.
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund or exchange.
The free refund only applies to products purchased at their regular price (without any discount).
To be eligible for a refund, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
If you need a refund and meet the conditions, please fill out the following form. form.
The return is made to the following address: 1936 NorthTexas St, Fairfield CA 94533, USA.
Most of our products are proudly designed and Made in Mexico, with the exception of ARIAT brand products that can be designed and manufactured anywhere else in the world.