Bota Casual Cuadra Astro Reina Miel

1. Get free shipping on your first order with code: FREESHIPPING
2. Get 10% off when you subscribe to our SMS contact list by clicking here.

Every piece of exotic leather is unique, just like the animal it comes from. Small marks, scars, or variations in texture are not defects: they are the natural signature of genuine leather. That's why your boots will never be identical to any other pair. That's what makes them yours.

Join our loyalty and rewards program and earn one point for every dollar you spend in our online store and in our physical stores.

100 Points = $5 USD

Just Create an Account on our online store, botinescharros.com, and start shopping.

Remember to Log In before you shop so you can redeem your points.

Shipping

Free shipping on orders of $180 USD or more (after discounts), and on your first order with code FREESHIPPING. We ship within the United States only.

Estimated delivery time, in business days: West 2-4, Central 3-5, and East 4-6.

Exchanges

On every order, your first size or style exchange is free: we pay for the return shipping and for shipping your new item. If the new style costs more, you only pay the difference; if it costs less, we refund the difference as store credit. From the second exchange on, you cover both shipping costs. Diamond-tier members get unlimited free exchanges.

The free exchange does not apply to discounted items: in those cases, you cover both shipping costs.

Returns

If you prefer a refund, we pay for the return shipping.

You have 30 days from the day you receive your order to request an exchange or return. Items must be unworn and in their original packaging. Start your exchange or return at returns.botinescharros.com.

Final Sale and Flash Sale

Final Sale and Flash Sale items cannot be exchanged or returned, except in the case of a manufacturing defect or an error in your shipment.

Defects or wrong item

If your item arrived with a manufacturing defect or we sent you the wrong item, we cover the shipping.

How do I know my size?

Check the size guide on each product. Men's boots tend to run large and women's footwear tends to run small.

If you have questions before you buy, our team can help you choose your size.

How long does shipping take?

We ship from California to anywhere in the United States.

Estimated delivery time:

West: 2-4 business days

Central: 3-5 business days

East: 4-6 business days

Once your order ships, you'll receive a tracking number to follow your package.

Can I exchange it if it doesn't fit?

Yes. On every order, your first size or style exchange is free: we pay for the return shipping and for shipping your new item. If the new style costs more, you only pay the difference; if it costs less, we refund the difference as store credit.

The free exchange does not apply to discounted items; in those cases, you cover both shipping costs.

Items must be unworn and in their original packaging, within 30 days of receipt.

Are prices in dollars?

Yes. All prices in our store are in U.S. dollars (USD), although a currency conversion may apply depending on the country you're in.

The final amount will be clearly shown before you complete your purchase.

We accept multiple secure payment methods, including credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.