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Shipping is free for first time customers, shipping is also free on purchases of $299 USD or more. Only in the United States.
Customer pays the cost of returns if you want to exchange your product for a different size or another product.
Botines Charros pays for returns if the product the customer received has a manufacturing defect or we sent the wrong product.
Do you want to return a product?
You have 30 days after the purchase to make the warranty valid, if your purchase was more than 30 days ago unfortunately we can not offer an exchange or refund.
In order for the returns and exchanges team to receive your request you will need to fill out a form by clicking here.